Parent/Carer and Community Information


Feedback and Complaints

Florey Primary School values open and transparent communication. We welcome feedback from learners, families and staff to help us improve our practices.

If you have feedback or are unhappy with something that has happened at our school, we encourage you to contact us as soon as possible so that we may work with you to resolve any issues as they arise.

In the first instance, families should contact their child's classroom teacher directly, or if this is not appropriate for your circumstances, contact our front office team who can direct your query to the most relevant person on the Executive Team to assist you.

If for any reason you are unsatisfied with the response from us, please contact the ACT Education Directorate Complaints and Feedback Team via: https://www.education.act.gov.au/support-for-our-students/complaints-feedback-and-enquiries